General
All the terms and conditions and/or any transactions occurring online at www.Woohooprints.com or by phone are subject to the laws of the india. Woohoo Prints is not responsible for the delay and/or damages resulting from Machinery Breakdown, Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo. The tools available on www.Woohooprints.com to create document is the property of Woohoo Prints and its affiliated companies. The Buyer’s order shall be deemed an acceptance of the Seller’s terms. The Terms and Conditions shall in all respects be governed by STATE OF Maharashtra law.
Reservations
All orders are subject to acceptance by Woohoo Prints. We reserve the right to reject any order at any time without recourse. We also reserve the right to change the price at any time even after we receive the order.
Refund & Return Policy – Woohoo Prints
At Woohoo Prints, every order is custom printed and made exclusively for you. Due to the personalized nature of our products, returns cannot be accepted once an order has been processed and/or shipped.
That said, your satisfaction is our top priority. We offer reprints only under the following circumstances:
Eligibility for Replacement
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Damaged or Defective Product – If the product arrives damaged, misprinted, or with a manufacturing defect.
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Incorrect Printing – If the print differs significantly from the approved design file or order specifications.
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Wrong Item Delivered – If you receive a product different from what you ordered.
Conditions
All sales are final , no refund are appliacble under any circumstances.
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All claims for defects, damages, or shortages must be made in writing within two (2) business days of receiving the merchandise.
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Customers are required to provide complete unboxing/unpacking videos of the order as proof.
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Claims submitted without valid photo/video evidence will not be accepted.
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Only orders processed incorrectly by Woohoo Prints will be replaced.
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Reprints will be initiated only after the returned merchandise has been received and verified.
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Orders will not be replaced if they are found to be misused, mishandled, or partially used, with only a portion of the order being returned.
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Once verified, Woohoo Prints will either:
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Reprint & ship the order at no extra cost, or
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Reprint the order within 7–10 working days after the customer re-approves the corrected artwork.
- After re-printing we will deliver the Replaces products within 7-10 working days.
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Non-Replaceable / Non-Refundable Situations
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Incorrect file or design uploaded by the customer.
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Minor color variation (up to 10%) due to differences between digital screens and print output.
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Spelling, grammar, or design errors in artwork approved by the customer.
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Delays caused by courier or shipping partners, which are beyond our control.
How to Claim
To raise a claim, please contact us within 2–4 business days of receiving your order via:
📧 Email: info@woohooprints.com
Credit Card
If the Buyer’s credit card is declined, Woohoo Prints will not process the Buyer’s order. If the order is shipped and should the Buyer’s account become delinquent, Buyer agrees to pay a monthly finance charge of 2% (annual percentage rate of 24%) on the unpaid balance. If an account goes beyond the payment term’s due date, unless specific arrangements are made, future purchases will require advance payment. In the event that Woohoo Prints must commence legal action to enforce any terms of this agreement, the Buyer agrees to pay reasonable legal fees and costs.
Warranty
Woohoo Prints neither makes any explicit warranty nor imply or accepts any responsibility other than possible replacement of the products that Buyer is buying. Woohoo Prints may but does not guarantee the replacement of the defective product, or credit the amount of the purchase price.
Shipping
For metros our delivery time is 5 to 7 working days and for non-metros, it may exceed 12 days.
Delivery charges are calculated by volumetric weight and according to the destination of the parcel. We ship on all week days (Monday to Saturday), excluding public holidays.
Shipping terms are F.O.B. Mumbai. Woohoo Prints will arrange for shipping with the carrier on behalf of the buyer. The Buyer will be fully responsible for the shipping and handling cost. Woohoo Prints will not be responsible for the delay in delivery, loss or damage of the order while the order is with the shipping carrier.
Limitation of Liability:
Woohoo Prints will not be liable in contract or in tort (including negligence) to the customer for incidental or consequential damages, arising out of or resulting from anybody’s performance or nonperformance of our obligations. Woohoo Prints shall not be liable to anyone for any kind of financial losses, cost, expenses, damages and/or other economic damages. The Buyer agrees that the Buyer will not hold Woohoo Prints responsible for any and all loss, cost, expense, and damages (including legal costs) on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against Woohoo Prints and its affiliated company (S) on grounds alleging that the said work violates any copyrights, trademarks, service marks, or is scandalous, or invades any person’s right to privacy or other personal rights.
Cancellations and Refunds:
Woohoo Prints and its affiliated company will not refund any money for the orders that were shipped or were cancelled after the order was being processed.
Printing Terms:
Images
Product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, the colors of products may also appear different from those shown on the site.
Products Details
Some products may have an associated image or photo. These are for reference only and should be considered illustrative.
